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Sky-Tours Support Ticket system
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Kunnskapsbase
Travel Alerts
(2)
COVID 19 REBOOKING&CANCELLING
Sky-tours credit voucher
View all articles in Travel Alerts
General Information
(15)
Can I do an Online Check In?
Can I make a reservation and pay later?
I booked a one way ticket but I can see a return ticket as well
What is a special round trip ticket
Where can I contact your customer support?
View all articles in General Information
My Booking
(9)
I need a receipt and proof of purchase
Can I order special meal?
I booked a one way ticket but I can see a return ticket as well
What is my baggage allowance?
What is an electronic ticket?
View all articles in My Booking
Cancellations & Refunds
(8)
Cancel my flight
Refunds
Same Day Cancellation
Travel Waiver Cancellation Protection
AirHelp+
View all articles in Cancellations & Refunds
Changes
(3)
Name changes
Change my flight
Sky-tours credit voucher
View all articles in Changes
Payment
(7)
When will my credit card be charged?
Can I make a reservation and pay later?
The ticket was not issued but you charged me anyway
I have been charged an extra fee from my bank
Is the price of the ticket always guaranteed after the purchase is made?
View all articles in Payment
Flight Delays / Lost Baggage
(2)
Delayed or cancelled flights
Lost or delayed baggage
View all articles in Flight Delays / Lost Baggage
Special assistance
(5)
Can I request wheelchair assistance at the airport and on board?
Can I order special meal?
How does seat assignment work?
Travel with your pet
Unaccompanied minors
View all articles in Special assistance
