Have you just reserved a flight and changed your mind? We understand that circumstances can change! Just note that cancellations not made within the day of purchase will have normal conditions applied.
How do I do this?
As long as your ticket is not issued, you can cancel your reservation online* and free of charge by acceding your booking through “My Reservation” section.
If your ticket(s) is/are already issued ( some tariffs require instant issuance ) we may no longer be able to cancel. You may however immediately contact our support via mail, telephone or chat and, if the tariff still allows cancellations, we will only charge you 15EUR/passenger ( or the equivalent in the currency paid ) for our effort.
*For tickets issued by Low-Cost Carriers, the free cancellation is not available
Please click here to contact us via support helpdesk: