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Popular topics

Our Popular topics section contains articles written by our support agents to help you.

General Information (12)


  • Can you give me a quote?
  • Visas, Passports and travel documents
  • Is my baggage sent to my final destination?
  • Can I upgrade the ticket with SkyTours using my frequent flyer miles?
  • Can I skip any flight of my booking?
View 12 articles

My Booking (9)


  • Is the price of the ticket always guaranteed after the purchase is made?
  • Status of My Booking
  • Where is my ticket?
  • Did my booking go through?
  • What is an electronic ticket?
View 9 articles

Cancellations (4)


  • Travel Waiver Cancellation Protection
  • Same Day Cancellation
  • Refunds
  • Cancel my flight
View 4 articles

Changes (2)


  • Change my flight
  • Name changes
View 2 articles

Payment (7)


  • When will you charge my Credit Card
  • Can I pay by cash?
  • Is the price of the ticket always guaranteed after the purchase is made?
  • I have been charged an extra fee from my bank
  • The ticket was not issued but you charged me anyway
View 7 articles

Flight Delays / Lost Baggage (2)


  • Lost or delayed baggage
  • Delayed or cancelled flights
View 2 articles

Special assistance (5)


  • Unaccompanied minors
  • Travel with your pet
  • How does seat assignment work?
  • Can I order special meal?
  • Can I request wheelchair assistance at the airport and on board?
View 5 articles

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